Tech Tips / websites

Tech Tip #91: Internet Problem? Switch Browsers

tech ed

How can I help you?

As a working technology teacher, I get hundreds of questions from parents about their home computers, how to do stuff, how to solve problems. Each Tuesday, I’ll share one of those with you. They’re always brief and always focused. Enjoy!

I’ve been having more than usual problems with my browser, Firefox. Often, I can fix things by switching to Chrome. Sometimes, it’s the reverse, so I wanted to repost this tip as a reminder at the start of our new school year:

Q: I’m trying to use a website and it keeps telling me Flash isn’t installed. I know it is. I even re-installed it and it wouldn’t work. What do I do?

A: Change browsers. I have this problem more often with Firefox than Explorer in my lab. When students try to use one of the websites on our internet start page and find it won’t run correctly, the first thing I check is which browser they’re in. If it’s Firefox, I switch to IE. That more often than not fixes it.

You may wonder why I have multiple browsers. Some programs work better in certain browsers. For example Google Body used to run only in Chrome. Now, they merely warn you about your browser:

google body

Google Body runs best in Chrome

In kid’s internet websites, there are always lots of them that require Flash and Shockwave, so check the browser you’re using before giving up on the website.

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Jacqui Murray is the editor of a K-6 technology curriculum, K-8 keyboard curriculum, creator of two technology training books for middle school and six ebooks on technology in education. She is the author of Building a Midshipman, the story of her daughter’s journey from high school to United States Naval Academy. She is webmaster for six blogs, an Amazon Vine Voice book reviewer, a columnist for, Editorial Review Board member for Journal for Computing Teachers, Cisco guest blog, Technology in Education featured blogger, IMS tech expert, and a bi-weekly contributor to Write Anything. Currently, she’s editing a thriller that should be out to publishers next summer. Contact Jacqui at her writing office or her tech lab, Ask a Tech Teacher.

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